The app can also fix any online connectivity issues, but assigning ports or fixing any malfunctioning services that will get in the way of your success. If you're dealing with a wireless printer, depending on the issue, you might have to plug it in via USB cable or leave it attached to your network. The printer has to be attached somehow to your PC. Of course, like in all cases, it won't always fix your issue, but if the problem's source is indeed your printer, then you should be covered.

Once identified, the issues are also automatically repaired. It's a great help for those people who don't live close to a licensed printer repair shop. The only thing you should keep in mind is that the program only serves HP-branded products. This simple wizard can be run at any given moment. We are a world community of HP enthusiasts dedicated to supporting HP technology.Ĭlick Thumbs Up on a post to say Thank You!Īnswered? Click post ' Accept as Solution'to help others find it.HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is the best answer for any HP printer or scanner issues that might be giving you headaches. Thank you for participating in the HP Community Forum.

Regardless of all else, you should be able to complete the download. Regardless, the download itself (when downloaded from the printer diagnostics website) should work. I have no way to test this - I am not any longer running Windows 7 on any of our machines. The version of Windows you are running may influence which version of the Doctor package downloads, though I am not aware that Windows 7 uses a different Doctor program than the one used in Windows 10. Save the installation file to your computer > Double-Click on the file to extract and run the program. I tested (downloaded the most recent version of the Doctor) on and the version in the downloaded package (at this writing) is 5.0.4 (and not 5.2.x).Īnswer 'yes' to the question about whether your printer is having issues to invoke the download action.

Download hp print and scan doctor 5.0.4